Customer Care Clerk
Quick Apply Full-time 1 day ago Full Job Description Customer Care Clerk Are you ready to join one of the most elite pharmacies in Arkansas? Southern Pharmacy of Arkansas a place where community and innovation are a priority.
Our pharmacy is our family and we work hard daily to hold each other accountable to the mission of our business:
to provide high quality health care for those that need it most.
No matter what the position, every Care Team Member is an integral part of fulfilling the mission.
This position will work primarily in Jonesboro, but some local travel may be required as needed.
Essential Functions:
Excellent customer service skills Greet customers in friendly and professional manner Be approachable and coachable Ability to deal with emotional situations with care and respect Follow daily operational policies and procedures Certification through pharmacy required programs Daily cash register reconciliation Manage prescription will-call bin efficiently and orderly Manage private and confidential patient information Be punctual Reliable transportation Proficient computer skills Professional grammar and etiquette Maintain clean, neat and orderly work area Daily housekeeping duties for the pharmacy Clean and presentable appearance Other duties as assigned COMPETENCIES An individual must be proficient in each of the competencies listed below to successfully perform the responsibilities of this position.
Time Management-Uses time effectively by planning and prioritizing tasks Embraces Diversity - Ability to work with patients and co-workers in an environment that enables full participation and development of all backgrounds, cultures, styles, and views.
Communication Skills - Uses active listening to ensure understanding and is able to recognize important information in written materials.
Interacts effectively with all employees, families, patients, referral sources, and all external agencies.
Communicates clearly and concisely with proper professional grammar and tone.
Maintains Cooperative Relationships - Treats others with respect.
Demonstrates Integrity - Uphold ethical and moral standards in compliance with local, state, and federal laws and company policies.
Strong Work Ethic - Stays focused and works effectively under stress.
Patient Focus - Provide excellent service to internal and external customers.
Appropriately interact with customers, even in difficult situations, to effectively meet their needs.
Decision Making- Ability to make correct decisions or choose the best course of action when a decision needs to be made.
Attendance - Ability to be punctual to work, including adhering to time limits while on break or lunch.
PHYSICAL ACTIVITIES The following physical activities are necessary to perform one or more essential functions of this position.
Must be able to move and/or lift up to 25 pounds.
Must be physically able to walk, stand, bend, and stoop for several hours each day.
Intermittent physical activity including bending and reaching.
EDUCATION High School Diploma Background Check Required 1 Year Pharmacy Retail Experience Job Type:
Full-time Pay:
Up to $12.
50 per hour
Benefits:
401(k) 401(k) matching Dental insurance Health insurance Paid time off Vision insurance Weekly day range:
Monday to Friday Weekend availability Ability to commute/relocate:
Jonesboro, AR:
Reliably commute or planning to relocate before starting work (Required) Education:
High school or equivalent (Preferred) Work Location:
One location Quick Apply.
Estimated Salary: $20 to $28 per hour based on qualifications.
Our pharmacy is our family and we work hard daily to hold each other accountable to the mission of our business:
to provide high quality health care for those that need it most.
No matter what the position, every Care Team Member is an integral part of fulfilling the mission.
This position will work primarily in Jonesboro, but some local travel may be required as needed.
Essential Functions:
Excellent customer service skills Greet customers in friendly and professional manner Be approachable and coachable Ability to deal with emotional situations with care and respect Follow daily operational policies and procedures Certification through pharmacy required programs Daily cash register reconciliation Manage prescription will-call bin efficiently and orderly Manage private and confidential patient information Be punctual Reliable transportation Proficient computer skills Professional grammar and etiquette Maintain clean, neat and orderly work area Daily housekeeping duties for the pharmacy Clean and presentable appearance Other duties as assigned COMPETENCIES An individual must be proficient in each of the competencies listed below to successfully perform the responsibilities of this position.
Time Management-Uses time effectively by planning and prioritizing tasks Embraces Diversity - Ability to work with patients and co-workers in an environment that enables full participation and development of all backgrounds, cultures, styles, and views.
Communication Skills - Uses active listening to ensure understanding and is able to recognize important information in written materials.
Interacts effectively with all employees, families, patients, referral sources, and all external agencies.
Communicates clearly and concisely with proper professional grammar and tone.
Maintains Cooperative Relationships - Treats others with respect.
Demonstrates Integrity - Uphold ethical and moral standards in compliance with local, state, and federal laws and company policies.
Strong Work Ethic - Stays focused and works effectively under stress.
Patient Focus - Provide excellent service to internal and external customers.
Appropriately interact with customers, even in difficult situations, to effectively meet their needs.
Decision Making- Ability to make correct decisions or choose the best course of action when a decision needs to be made.
Attendance - Ability to be punctual to work, including adhering to time limits while on break or lunch.
PHYSICAL ACTIVITIES The following physical activities are necessary to perform one or more essential functions of this position.
Must be able to move and/or lift up to 25 pounds.
Must be physically able to walk, stand, bend, and stoop for several hours each day.
Intermittent physical activity including bending and reaching.
EDUCATION High School Diploma Background Check Required 1 Year Pharmacy Retail Experience Job Type:
Full-time Pay:
Up to $12.
50 per hour
Benefits:
401(k) 401(k) matching Dental insurance Health insurance Paid time off Vision insurance Weekly day range:
Monday to Friday Weekend availability Ability to commute/relocate:
Jonesboro, AR:
Reliably commute or planning to relocate before starting work (Required) Education:
High school or equivalent (Preferred) Work Location:
One location Quick Apply.
Estimated Salary: $20 to $28 per hour based on qualifications.
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